ERRP Contact Center Closing Soon, CMS Announces

As part of the plan to end the temporary Early Retiree Reinsurance Program (ERRP), the Centers for Medicare and Medicaid Services (CMS) will discontinue telephone and email support through the ERRP Center (also known as the ERRP Contact Center) after March 28, 2014. Effective March 29, 2014, plan sponsors will be unable to call or email the ERRP Center as the telephone lines and the email address for the ERRP Center will be disabled.

The Patient Protection and Affordable Care Act (ACA) established the ERRP, a temporary reinsurance program, to reimburse part of the claims costs for participating employment-based plans that provide health insurance coverage for early retirees ages 55 through 64, and their eligible spouses, surviving spouses, and dependents. Although the program had a sunset date of Jan 1, 2014, recordkeeping requirements did not end on that date.

In advance of the closing of the ERRP Center on March 28, 2014, CMS will provide information on how to contact the CMS ERRP team in an announcement and on the Contact Us page on the ERRP website at

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