SSA to discontinue its letter forwarding service on May 19

The Social Security Administration (SSA) has decided to discontinue its letter forwarding service effective May 19, 2014.

The SSA has provided the letter forwarding service to the public for almost 60 years. The inquirer can be an individual, private organization, or government agency. Plan administrators have used the letter forwarding program to locate missing plan participants.

However, in recent years, the Internet has offered a rapid expansion of locator resources via free social media web sites and of pay locator services. The public now has widespread access to the Internet and the ability to locate individuals without relying on the SSA’s letter forwarding services. Thus, based on the availability of the alternative locator resources and the effects it would have as a cost saving measure, the agency is discontinuing the letter forwarding service.

Source: 79 FR 21831,

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